Privacy Policy

1. Data Controller and Contact Information

1.1. The controller of personal data processed for the registration, ordering, and provision of eVPS.host Services is Sole Proprietor Olena Volodymyrivna Kutumova, Tax Identification Number 3463706863 (hereinafter referred to as the "Provider" or "eVPS.host").

1.2. For questions regarding the processing of personal data, please contact [email protected] or use the Service Control Panel.

2. What Data We Process

2.1. Depending on how users interact with eVPS.host, we may process their first and last name, contact email address, phone number, country, and other information provided during registration, when ordering Services, or when contacting support.

2.2. We process information about orders, service plans, payments and their status, support request history, and information necessary for identity verification or fraud prevention. Payment card data may be processed directly by the payment provider in accordance with its own privacy policy.

2.3. When visiting the website and using the Services, the IP address, date and time of the request, browser type, technical logs, cookie identifiers, and information about website usage may be collected automatically.

2.4. The Subscriber independently determines what data to store on a rented VPS or dedicated server. If the Provider processes such data solely on the Subscriber's instructions, the roles and obligations of the parties are determined by applicable legislation and the relevant agreements.

3. Purposes and Legal Bases for Processing

3.1. We process personal data to create and maintain accounts, fulfill orders, provide VPS, dedicated servers, and other Services, process payments, and handle support requests. The legal basis is the conclusion and performance of a contract.

3.2. Data may be processed to comply with legal requirements, including accounting and tax obligations, and to respond to properly submitted lawful requests from authorized authorities.

3.3. To ensure infrastructure security, prevent fraud, abuse, and network attacks, and protect the rights and legitimate interests of the Provider and users, we may process necessary technical and contact data on the basis of legitimate interests, provided that such interests are not overridden by the rights and freedoms of the individual concerned.

3.4. For analytics and other optional technologies requiring consent, processing takes place only after consent has been obtained. Consent may be withdrawn at any time; this does not affect the lawfulness of processing carried out before its withdrawal.

4. Cookies, Cloudflare, and Google Analytics

4.1. The website uses technically necessary cookies and similar technologies to operate the website, maintain sessions, protect against automated requests, and ensure security.

4.2. Cloudflare is used to protect the website, deliver content, and prevent network attacks. When this service operates, IP addresses, technical request information, and security cookies may be processed. For more information, see the Cloudflare Privacy Policy.

4.3. Google Analytics is used to analyze website traffic. Where applicable legislation requires prior consent, analytics cookies and related tracking technologies must not be activated until such consent has been obtained. For more information, see the Google Privacy Policy.

4.4. Users can manage optional cookies through the website's consent settings, where available, as well as through their browser settings. Refusing optional cookies should not prevent the use of the website's essential functions.

5. Data Transfers to Third Parties and Abroad

5.1. To the extent necessary, data may be transferred to providers of payment, data center, network, analytics, and technical services that support the operation of eVPS.host, including Cloudflare and Google, in accordance with their respective functions and applicable data protection requirements.

5.2. Personal data may be disclosed to government authorities or other parties only where an appropriate legal basis exists. The mere receipt of a request from a third party does not automatically mean that the Subscriber's personal data will be disclosed to that party.

5.3. Data may be processed and stored in Ukraine and other countries. Where the GDPR applies to transfers of data outside the European Economic Area, the legal mechanisms and necessary safeguards provided for by the GDPR are used.

5.4. We do not sell users' personal data.

6. Data Retention and Protection

6.1. Personal data is retained for as long as necessary for the relevant purpose: account maintenance, contract performance, handling requests, ensuring security, or fulfilling legal obligations. Once there is no longer a basis for retaining the data, it is deleted or anonymized, unless otherwise required by law.

6.2. Reasonable organizational and technical measures are implemented to protect personal data against unauthorized access, alteration, loss, or disclosure. However, no method of transmitting or storing information can guarantee absolute security.

7. User Rights

7.1. Users have the rights provided for in Article 8 of the Law of Ukraine "On Personal Data Protection", including the right to obtain information about the processing of their data, access their data, request the correction of inaccuracies, and seek protection against unlawful processing.

7.2. Where the GDPR applies to the processing, users may, subject to the relevant conditions, request access, rectification, erasure, restriction of processing, and data portability, object to processing, and withdraw consent previously given. Users also have the right to lodge a complaint with the competent data protection supervisory authority.

7.3. To exercise your rights, please contact [email protected]. To prevent unauthorized disclosure of data, we may ask you to verify your identity. Requests are handled within the time limits established by applicable legislation.

8. Changes to the Privacy Policy

8.1. The Provider may update this Privacy Policy due to changes in legislation, technology, or data processing practices. The current version is published on this page with the date of the latest update. Users will be additionally notified of material changes where required by law.